Digital Delivery Policy

Effective date: 24 August 2026. This policy explains how eligible digital purchases are delivered after successful payment.

Delivery methods

Depending on the product, delivery may be provided on the order-confirmation screen, inside My Account, by email, as a download permission, activation instruction, redemption detail or another electronic method described on the product page.

Expected timing

Most automated orders are available within a few minutes after the payment provider confirms the transaction. Security checks, payment-provider delay, an incorrect email address or temporary hosting/email issues may delay delivery. If access has not arrived within 30 minutes after a successful payment, check spam/junk folders and My Account, then contact support.

Customer checks

• Use a valid email address and phone number at checkout.
• Confirm that the payment status is successful, not pending or failed.
• Check the product’s required software, file format, device limit and usage notes.
• Keep download links, activation details and account access private.

Download problems

If a link is missing, expired, corrupt or inaccessible, send the order number, purchase email, product name and an error screenshot. We may restore permission, resend delivery or provide a working replacement after verifying the order. Never send an OTP, UPI PIN or banking password.

Third-party delivery

Where fulfilment relies on a third-party platform, activation and continued use are also subject to that provider’s availability, technical rules and applicable terms.

Support